Q: Are the Nodax bed frames standard UK size?

A: We sell both UK standard size and European size bed frames. All sizes are clearly described in each bed frame listing. To make sure your bed will fit, please have a look at our Bed Frame Size Guide (included below) before ordering.

UK Sizes
  • Single Bed: 3ft (90 x 190cm)
  • Small Double Bed: 4ft (120cm x 190cm)
  • Double Bed: 4ft6in (135cm x 190cm)
  • King Size Bed: 5ft (150cm x 200cm)
  • Super King Bed: 6ft (180cm x 200cm)
EU Sizes
  • Single Bed: 90 x 200cm
  • Small Double Bed: 120cm x 200cm
  • Double Bed: 140cm x 200cm
  • King Size Bed: 160cm x 200cm


Q: What type of wood is your bedroom furniture made of?

A: Our bed and most of our other furniture items are handmade from 100% wood.


Q: Do you offer a guarantee?

A: All of our beds are built to the very highest quality and  are covered by 10-Year Guarantee. 

 

Q: Where is Nodax furniture made?

A: The Nodax products are made in Poland, so the trees has been sourced and grown within the Europe. Giving back to nature is very important for us, why we planting trees https://onetreeplanted.org

 

Q: Do the bed frames include slats? 

A: Yes, our bed frames include flat, solid and wide wooden slats. 


Q: Do the beds come with under-bed drawers or any other furniture?

A: Generally not, although we do have some listings which include more than one item, for example, bed frame with under bed drawer or with bedside cabinet. To ensure you're getting the items and colours you want, please always read our descriptions carefully before your order, especially if ordering multiple items. 


Q: Does the bed frame/furniture come flat-packed?

A: Yes, all our items will be delivered flat-packed to save.

 

Q: Do you provide assembly guide?

A: Every flat pack boxes will contain easy-to-follow assembling instruction manual and have been designed for simple self-assembly. Many of our customers have commented on how quick and easy our furniture is to assemble! You can watch our animated bed frame self-assembly instruction video here: 

https://www.youtube.com/watch?v=ajb4qWsh_Xo


Q: Can I ask for a free sample of the finish?

A: Yes, of course! Samples will give you the best indication of colour finish and level of quality. Order the samples on the product page, and free samples will be sent to you within 2-5 business days.


Q: Do prices include VAT?

A: Yes - all prices shown include VAT.


Q: Do prices include delivery?

A: Delivery is free for all products to Mainland UK. 
We deliver wherever we can for an additional cost - please feel free to get in touch for a quote. 


Q: Can I have Saturday delivery?

A: Yes, the Saturday is possible, and the service cost £30. Please read our delivery fees here. 


Q: When will my goods be dispatched?

A: We would like to dispatch your order the next working day. To get free next-business-day delivery, you must place your order by 11 am. 
You will be advised in advance of the scheduled delivery date. This is important to reply by email that the delivery date is suitable for you.

Q: Can I choose a specific delivery date?

Yes, of course you can. This save delays and failed attempt fees. Please after your purchase, email us with preferable delivery date and we will arrange this for you. We can also hold your order until you prefer.


Q: Can I collect my order?

A: Yes, our warehouse is located in Thaxted, but please contact us beforehand at nodax.office@gmail.com or call us on 01371 830913.


Q. What happens if my furniture is damaged on delivery?

A: Please sign the courier that the package is damaged and contact us at nodax.office@gmail.com or call us on 01371 830913 immediately. We evaluate the issue and provide the best solution.