Frequently Asked Questions

We sell both UK standard size and European size bed frames. All sizes are clearly described in each bed frame listing. To make sure a mattress will fit the bed you order, please check the dimensions below. Note that the dimensions below are internal dimensions, and all bed frames will take up slightly more space once external dimensions are taken into account (see detailed internal and external dimensions image with each listing).

UK Size Dimensions (cm)
👉 Single Bed 90 x 190
👉 Small Double Bed 120 x 190
👉 Double Bed 137.5 x 190
👉 King Size Bed 152.5 x 200
👉 Super King Bed 180 x 200

EU Size Dimensions (cm)
👉 Single 90 x 200
👉 Small Double 120 x 200
👉 Double 140 x 200
👉 King 160 x 200

Our beds and most of our other furniture items are handmade from 100% beautiful pine wood sourced from sustainable forests in Poland and Scandinavia.

All our beds are handcrafted to the very highest standards and are covered by our 10-Year Guarantee on defective parts from the purchase date for a period of 10 years.

Our F8 Sirius bed frame is covered by a Lifetime Guarantee on defective parts from the purchase date, for the full time you own the bed, even if that extends beyond 10 years.

Our furniture starts its life at forests in Poland or Scandinavia, where the parts for our wooden bed frames and furniture are precisely pre-cut and prepared. These are then delivered to our UK warehouse and workshop, where each item is carefully hand-finished as needed and checked by our dedicated team before being delivered to our customers.

Giving back to nature is important to us - that’s why we’ve partnered with OneTreePlanted.org to support global reforestation efforts with every purchase, and our wood is obtained from Forest Stewardship Council (FSC) certified forests.

Yes, our bed frames include flat, solid wooden slats. This is clearly described in each bed frame listing.

Generally not, although we may have some listings which include more than one item, for example, bed frame with underbed drawer or bedside cabinet.

To ensure you're getting the items and colours you want, please always read our product descriptions carefully before your order, especially if ordering multiple items.

Yes, of course! Our wood colour samples will give you the best indication of the finish and quality of our wood and our beautiful colour treatments.
Order a wood sample here

You should receive your sample within 3-5 business days.

Yes, all our items will be delivered flat-packed to save space and cost. Our bed frames and other furniture are made with easy assembly in mind - and come with a free rachet or allen key.

You can view information about assembly instructions here.

Yes — all our furniture items, packaged to save space in flat-pack boxes, include clear, easy-to-follow instruction sheets.

Our furniture is designed for simple self-assembly (using our free included rachet/allen key), and many customers tell us how quick and straightforward they are to put together.

For extra guidance, you can find our assembly instructions and videos here.

Yes, we offer a local delivery and assembly service, with removal of all packaging, for postcodes within 50 miles of CM6 2NU, at an additional fee.

Read more about it here. Please contact us to arrange this service.

Yes - all prices shown include VAT.

Delivery is free for most products to mainland UK postcodes (except for some made-to-order or extra heavy items).

We deliver wherever we can for an additional cost - please get in touch for a quote.

Read more about delivery here.

For Mainland UK Postcodes: Place your order by 11am to get free next-business-day delivery (applicable for most products - see individual listings).

If you place an order later than 11am, we aim to dispatch your order the next working day, for delivery on the working day after that (unless otherwise specified).

Alternatively, you can choose your own (later) delivery date - use the dropdown calendar when ordering your product to set a delivery date of your choice.

For Non-Mainland UK Postcodes: Please contact us about delivery cost and timeframe. Read more about delivery here.

Yes, of course you can. This saves delays and fees for failed delivery attempts. When ordering your item, use the dropdown calendar to set a delivery date of your choice.

Alternatively, email us with your preferable delivery date and we will arrange this for you. We can also hold your order until you prefer.

Yes, Saturday delivery is possible, at an additional cost. Please get in touch to arrange this. Read more about delivery here.

Yes, our warehouse is located near Thaxted, Essex, but you need to arrange this with us beforehand.

Please contact us as soon as you have ordered your item, so that we don't book a courier, and to arrange a date and time for you to collect it from our warehouse - either email us at nodax.office@gmail.com or call us on 01371 830913.

If your item arrives damaged, please make sure to note this when signing for the delivery with the courier.

Then contact us immediately at nodax.office@gmail.com or call us on 01371 830913. We’ll assess the issue promptly and work with you to find the best solution.

Please see our Returns and Refund Policy page.